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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Use a specified language in communication with students, parents and other colleagues
  2. Establish rapport and relationships to facilitate effective communication
  3. Relay Aboriginal and/or Torres Strait Islander experiences and concepts to other professionals

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

Traditional culture related to language group governing protocols of language use within a community

How to access significant people within a language group

Code of ethics of education worker

Role and responsibilities of an education worker and specific understanding of own work role and responsibilities

Basic knowledge of schoolscentres policies and procedures

Structure of education system

Safe working practices

Cultural and linguistic backgrounds of students and families

Developmental milestones of children young people cognitive physical language socialemotional

Child management techniques

Positive behaviour guidance strategies

An understanding of own culture western systems and structures and how this impacts on Aboriginal and or Torres Strait Islander culture

Impacts of cultural subcultural social religious gender age language issues etc on attitudes towards education

Availability of resources and assistance within and external to the schoolcentre

Community health issues

Impact on learning

Knowledge of learning and development to implement role and responsibilities in an educational environment

Essential skills

It is critical that the candidate demonstrate the ability to

Capacity to switch from Aboriginal andor Torres Strait Islander languages to Standard Australian English

Identify the capabilities of individual children

Use and respond to nonverbal communication and cues of children

Apply knowledge of learning and development to implement role and responsibilities appropriately in an education environment

Adhere to own work role and responsibilities

Follow schoolcentre policies and procedures

Communicate effectively with other adults in the work environment

Liaise with relevant personnel

Communicate verbally and nonverbally and to set and apply appropriate limits taking into account the students age development language culture and needs

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Work effectively as a member of a team

Employ basic conflict resolution and negotiation skills

Respond effectively to challenging behaviours

Respond effectively to health issues

Demonstrate effective application of skills in

communicationinterpersonal skills of questioning informing listening and discussing

organisation planning administrative support skills

time management skills

active listening

study

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit could be assessed either on the job or off the job through an appropriate workplace simulation for a range of age groups and a range of conditions over a number of assessment situations

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Assessment requires access to a range of opportunities defined in the range Statement including

appropriate workplace where assessment can take place

simulation of realistic workplace environment for assessment

relevant schoolcentre policy protocols and procedures

educational materials

Method of assessment

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment the remainder should be assessed through realistic simulations projects previous relevant experience or oral questioning on What if scenarios

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Sustained transactions may include but are not limited to:

A series of questions and answers

Lengthy oral reporting

Eliciting information

Reconciling points of view

Complex negotiating and bargaining

Appropriate vocabulary and grammar includes but is not limited to:

Vocabulary from specific Aboriginal and/or Torres Strait Islander language to the topic used where available, for example, use of terms commonly used in the community to explain concepts underpinning the western justice or health systems

Stress, intonation and gesture used effectively to understand or convey intentions

Intelligible pronunciation and stress and intonation patterns typical of the Aboriginal and/or Torres Strait Islander languages

Professional relationships refers to:

Professionals with whom relationships will need to be established are:

other education support workers

teachers

health professionals